We pride ourselves on our friendly and engaged work ethic, and we know that it’s also important for us to adhere to high standards of professionalism.
To read more about our policies, please see below.
A Respectful Workplace
Walker's/Capital Group of Companies Limited is committed to a healthy, harassment-free, and violence-free environment for all our employees and has put in place policies and procedures to ensure that everyone who works for Walker’s/Capital Group, or accesses its services, is treated with dignity and respect, in a safe and ethical manner at all times. Furthermore, Walker’s/Capital Group, in accordance with the Canada Labour Code - Part II, and the Workplace Harassment and Violence Prevention Regulations (the Regulations), does not tolerate behaviours that contravene these policies - whether on the part of staff or those accessing our services.
More specifically, our staff are supported to terminate and report any conversation, whether verbal (e.g. telephone or in-person) or written (e.g. email, text, lettermail, social media, etc.), in which they are subjected to language that is abusive, threatening, inflammatory, rude, disrespectful, discriminatory or otherwise inappropriate; to unsubstantiated accusations/allegations, or to any other communication that would be deemed aggressive, hurtful or unsafe. Additionally, our staff commits to engaging all persons accessing our services, in a respectful, considerate, calm, and ethical manner.
Walker’s/Capital Group of Companies Limited is required to comply with federal legislation effective January 1, 2004, governing the use and disclosure of personal information and is committed to maintaining the accuracy, confidentiality, and security of personal information regarding its customers and employees.
We are committed to providing accessible service and are committed to providing the highest standard of customer service in line with AODA. Download the Accessibility Policy here
We abide to a high set of standards in our practice.