There are several options for obtaining packing materials when you’re moving. Whether or not you are moving with Capital or Walker’s, we offer a variety of moving cartons and supplies for sale at each of our locations. Used cartons, when available, may be purchased for a reduced fee.

If moving with us but doing your own packing, new packing materials are available for purchase or used cartons, when available, may be provided at no cost. If you have purchased packing services from us for your move, the cost of the packing materials will be included in your overall packing fees.

Wardrobe cartons (for hanging clothes) and plastic wrap (for mattresses and upholstered furniture) are included in the cost of all moves.

**A donation of 25% of the sale of all new packing materials is made to ShelterBox Canada.

Yes! Many customers will purchase packing services only for fragile and/or higher value items (e.g. artwork).

Yes. Our teams of experienced and professional packers are prepared to carefully protect and package fragile and valuable items. Any items (individual articles or matched sets) with a value (combined for sets) exceeding $10,000 require an additional level of increased carrier liability with value confirmed by appraisal.

Note - certain valuable items, e.g. documents, money, jewelry, items of significant personal/sentimental value, irreplaceable items should not be handled by movers or packers. These items should stay with you - be packed by you and transported by you. Ask your moving consultant for guidance about what’s appropriate to let the movers pack and what is not but if in doubt, keep valuable items with you during the move.

Yes. Our teams can unpack your moving cartons at your new home and remove the packing material. While we don’t place/put away the unpacked items - they’re typically unpacked to a designated location such as table top or counter top - the removal of boxes can make moving in a bit less hectic. Many customers will ask that their fragile and/or valuable items are unpacked by the movers to verify conditions upon delivery. Other common unpacking services are for items that may generate a large number of cartons - such as books. Typically unpacking services are provided for cartons that have been packed by our teams and removal of cartons is limited to the same.

Schedule packing services when you arrange your move. Packing services will usually take place the day before your moving date except in the case of very small moves when the packing may be competed the same day. Unpacking services may take place upon delivery or the following day, depending on the size of your move.