Yes, Walker's/Capital specializes in commercial moves, providing businesses with efficient relocation solutions tailored to their needs.

We have a long history of facilitating larger institutional and commercial relocations. Our experience and expertise enables us to minimize downtime and ensure a smooth transition for your business.

Planning a commercial move with Walker's/Capital is easy! Contact us to begin planning your successful commercial or office move.

Walker's Van & Storage and Capital Movers and Storage can coordinate moves anywhere in Ontario, interprovincially across Canada, and even internationally. We provide comprehensive moving services, including packing, loading, transportation, unloading, and unpacking. Additionally, we offer secure storage options for short-term or long-term needs. Whatever your move involves, we have a solution for you. From our three Ontario offices in Kingston, Trenton, and Deep River, we can help you with moving, packing, storage, and more! We also service the areas of Petawawa, Pembroke, Picton, Stirling, Belleville, Gananoque, Napanee, Brockville, Prescott - and everywhere in between!

Our head office is located in Kingston but from our three Ontario offices in Kingston, Trenton, and Deep River, we can help you with moving, packing, storage, and more! We also service the areas of Petawawa, Pembroke, Picton, Stirling, Belleville, Gananoque, Napanee, Brockville, Prescott - and everywhere in between! Our team can handle local city moves and offers long-distance moving services.

You can request an estimate by contacting our customer service team through our website form, via email, or by phone. We offer virtual and in-person estimates for your convenience.

Absolutely! We offer professional packing and unpacking services to make your move as smooth as possible. Our team uses high-quality packing materials to ensure the safety of your items.

Yes. We offer multiple convenient options for secure storage of your belongings, for both short and long-term needs, in Kingston and Trenton, including heated, indoor, and palletized warehouse storage, as well as self-storage (Deep River location only).

The cost of your move is typically based on factors such as the quantity of items you plan to move, the distance of the move, the time required to complete the move, access at origin and destination, and any additional services required/requested. We will complete an in-home survey to provide you with a detailed and transparent estimate before confirming your move. If you’re curious about ballpark pricing, please download our free guide to local move pricing. For your best estimate, please contact our team.

The trucks in our fleet are equipped with GPS trackers and our dispatchers remain in contact with our drivers during the transportation of your belongings during a move. Our customer service team works with our dispatchers to provide you with up to date information about the location and timing of your goods in transit.

Certain items, such as hazardous materials, perishable goods, and illegal substances, are generally prohibited from transport. Our team will provide you with a list of items that we cannot transport. View our Handling Dangerous Goods brochure for more details.

We recommend booking your move as early as possible - really once you know your moving dates; occasionally we can accommodate last-minute requests based on availability, but earlier is always better.

We accept various payment methods, including credit cards, e-transfers, cash, and certified cheques/bank drafts. During the booking process, the terms of payment will be explained.

Typically a local move is one that travels less than 50 miles/80kms - usually within town or between two neighbouring communities. Local moves are priced based on the time to complete the move. An hourly rate (that varies depending on the size of the crew assigned) is used as the bases of charges. After your estimate, if items are added to your move or removed from your move, the charges may vary. Additional factors affecting the cost (time to complete) include things like access, long carries, stair carries, elevators, as well as any particularly large or complex items being moved.

Moving can feel overwhelming - regardless of the distance you may be travelling. But if you break down the tasks, things can start to feel more manageable. Once you know when you’re going to move - even if the exact date isn’t yet known, there are steps you can take to make the actual move go more smoothly. A checklist can be a big help to keep you organized and on track. There are several available in the Tips section of our website. Our moving consultant can also provide you with a checklist. Be sure to ask for this resource when you book your estimated appointment. Schedule an appointment with several moving companies to obtain estimates for your move. This will help you decide if a professional move is within your budget and also gives you the chance to ask questions. Be sure to ask friends, family, co-workers for recommendations for local movers. Do your homework. There are a lot of options in the market - cost should not be your sole consideration when choosing a mover. Look for evidence of accountability and experience. Check with your local Chamber of Commerce, Better Business Bureau, and the Canadian Association of Movers can also help verify movers for you.

During the “peak” moving season - May through September - it’s good to book with as much notice as possible to ensure you secure the date you need for your move. In the quieter months - October through March - more notice is always better but booking two-three weeks in advance is possible. Planning for your local move should definitely start earlier than that. Depending on your community, April may also be a busy month as many post-secondary students are moving home/between residences at this time.

Hourly moves are based on time and an hourly rate (which varies depending on the size of the crew assigned to your move). If the move is large, overtime rates may come into effect. Some local moves may be priced on a fixed rate. Ask your moving consultant what might work best for your needs and budget. Time-based fees are the most common pricing model for local moves.

This depends on the services you have requested and booked. Many local moves are transportation only. Movers will pad and wrap all of your furniture and large items, and put hanging clothes into wardrobe cartons, but otherwise the packing of your belongings into moving cartons is up to you. Still, there are quite a few local customers who do not wish to deal with the work of packing up their items. Packing services are always available. Usually the professional packing team will visit your home a day before moving day to pack up all of your belongings - or those that you have requested packing services for. The following day the movers will come to load your packed cartons and furniture onto the moving van. In the case of a small move - packing and moving may be completed on the same day. Packing services may be provided for all household items or just fragile or high value items. It’s up to you! Your estimate will include charges for packing and moving if you are interested in purchasing professional packing services.

A long distance move is a move that takes place over distances longer than 50 miles/80 kms. Short haul long distance moves range from 50 miles to 500 miles (800 kms). Long haul moves are 500 miles or more. These would include cross-border and international moves - but any moves outside of the country will have other considerations (customs/immigration paperwork, allowable items, air or sea transportation, etc).

The cost of a long-distance move is calculated based on factors such as distance, weight, schedule, geographical location, and additional needs and services. A published tariff, updated annually, is used to determine the rates applicable to your move. For your best estimate, please contact our team.

Professional packing services may be purchased for any long-distance move. Packing will usually be completed the day before your moving day. Packing services may be purchased for all of your household items or just certain items (e.g. fragile and/or high value items). When booking your estimate appointment, ask about packing services. Your moving consultant will create an estimate for these services as well as for the move itself.

Movers offer increased carrier liability which customers may purchase. With this option, the moving company assumes greater responsibility for a customer's belongings. If any item is lost, damaged, or destroyed during the move, the moving company is responsible for either repairing the item, replacing it with a similar one, or providing a cash settlement based on the item's replacement value. The minimum value declared on the shipment must be the greater of the replacement cost of the goods or $10.00 times the weight of the shipment. Certain mechanical items and appliances require appropriate pre-move servicing, usually by a licensed professional, to protect them from internal damage during transport. If not serviced, these items will travel at owner's risk for any internal damage that may occur. Other items that are not covered include documents, jewellery, stamp and coin collections You will also want to check in with your own insurer to find out what coverage in your existing policy extends to your items during a move.

Yes. Walker's/Capital facilitates international moves, ensuring a seamless transition to your new destination.

For international moves, certain additional documents will be required. These may vary by destination and reason for moving. In general, key documents needed will include: valid passport and/or birth certificate, relevant visas (travel, work, spouse, etc.) or other status document, a letter from the employer (if applicable), detailed inventories of all items being transported (whether in the main shipment or at a later date) and their value, and customs declarations. Our team will guide you through the process and advise you of the specific documentation required for your move.

Walker's/Capital coordinates international moves meticulously, leveraging our global network to ensure timely and secure delivery to your new location.

There are several options for obtaining packing materials when you’re moving. Whether or not you are moving with Capital or Walker’s, we offer a variety of moving cartons and supplies for sale at each of our locations. Used cartons, when available, may be purchased for a reduced fee. If moving with us but doing your own packing, new packing materials are available for purchase or used cartons, when available, may be provided at no cost. If you have purchased packing services from us for your move, the cost of the packing materials will be included in your overall packing fees. Wardrobe cartons (for hanging clothes) and plastic wrap (for mattresses and upholstered furniture) are included in the cost of all moves. **A donation of 25% of the sale of all new packing materials is made to ShelterBox Canada.

Yes! Many customers will purchase packing services only for fragile and/or higher value items (e.g. artwork).

Yes. Our teams of experienced and professional packers are prepared to carefully protect and package fragile and valuable items. Any items (individual articles or matched sets) with a value (combined for sets) exceeding $10,000 require an additional level of increased carrier liability with value confirmed by appraisal. Note - certain valuable items, e.g. documents, money, jewelry, items of significant personal/sentimental value, irreplaceable items should not be handled by movers or packers. These items should stay with you - be packed by you and transported by you. Ask your moving consultant for guidance about what’s appropriate to let the movers pack and what is not but if in doubt, keep valuable items with you during the move.

Yes. Our teams can unpack your moving cartons at your new home and remove the packing material. While we don’t place/put away the unpacked items - they’re typically unpacked to a designated location such as table top or counter top - the removal of boxes can make moving in a bit less hectic. Many customers will ask that their fragile and/or valuable items are unpacked by the movers to verify conditions upon delivery. Other common unpacking services are for items that may generate a large number of cartons - such as books. Typically unpacking services are provided for cartons that have been packed by our teams and removal of cartons is limited to the same.

Schedule packing services when you arrange your move. Packing services will usually take place the day before your moving date except in the case of very small moves when the packing may be competed the same day. Unpacking services may take place upon delivery or the following day, depending on the size of your move.

While often closely related services, moving and storage are two different services. Many moves take place without the need of storage services. Some moves require short term storage (i.e. when selling a home and buying a new home and selling and possession or build dates don’t match up), some moves are directly into storage. When you schedule an estimate appointment for your move, you will let your moving consultant know what your specific service needs are and they will build an estimate for you that includes the relevant services and costs. Storage, whether short or long term, typically involves costs to bring the items in, prepare them for storage (wrapping and palletizing), and then the monthly fee for storage.

Yes. Access depends on the type of storage service. Palletized warehouse storage (available at all three of our locations) requires an access appointment (since your storage pallets must be brought down to the floor in a central location of the warehouse to facilitate access) and does carry a fee for this service. Self-storage (available at our Deep River location) permits access at any time (you’ll have a dedicated fob) and does not incur additional costs.

The right storage option will depend on your specific needs. If you need to bridge the gap between your old home and new home, short term storage, in the movers’ warehouse, is likely the best option - as the storage and delivery out of storage will be handled seamlessly as part of your overall relocation service. If you need short term storage but will also need to access your items frequently, a self-storage facility will probably be a better option as warehouse storage can involve additional costs for access and usually can only be accessed during regular business hours.

All of our storage facilities are insured. Your moving consultant can provide additional information.

Yes.

Yes, Walker's/Capital offers a wide range of moving boxes and supplies for individual purchases. Visit our online store to explore our selection.

Walker's/Capital offers various moving boxes, including a range of sizes for household items such as kitchenware, toys, books, tools, and linens (e.g.), as well as specialty boxes for fragile items, hanging clothes, and artwork. Choose the ones that best suit your needs. We also sell packing paper, tape, and other packing supplies. Sizes and prices can be found on our website or by simply calling your local office. Home delivery is also available for moving boxes.

Walker's/Capital is committed to sustainability. Our moving boxes are sourced from Spicers Canada which participates in a variety of forest certification programs (CSA – Canadian Standards Association, FSC® – Forest Stewardship Council, PEFC – Programme for the Endorsement of Forest Certification, SFI – Sustainable Forestry Initiative, EU – Ecolabel).

Yes, Walker's/Capital offers convenient moving containers for DIY loading OR more flexible timing with a full-service move. These containers are sturdy, secure, and delivered to your doorstep. Please contact us for more information about the options available.

Scheduling the delivery and pick-up of moving containers is simple. Start by contacting our team to begin the process.

Yes. The types of Containers available for your move may depend on whether you are moving locally or long-distance. Typically local, DIY container moves are provided with a 20’ sea can-type container. Long-distance moves, whether DIY load or full-service, utilize a range of sizes to best accommodate the size of your shipment.